Last Updated: 21-08-2024

At Fragrant Travel Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure that your personal data is handled securely and responsibly. By using our website, https://fragranttravel.com/, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
We may collect personal information that you provide to us voluntarily when you:

• Book a trip or service through our website
• Sign up for our newsletter or promotional emails
• Contact us via email, phone, or our website’s contact form
• Participate in surveys, contests, or promotions

This personal information may include your name, email address, phone number, mailing address, payment information, and any other details necessary to fulfill your request.

Non-Personal Information
We may also collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and pages viewed. This data is used to improve our website’s performance, user experience, and content offerings.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process and confirm your bookings
• To provide customer support and respond to your inquiries
• To send you updates, promotional offers, and newsletters (only if you have opted in)
• To improve our services, website, and user experience
• To comply with legal obligations

Marketing Communications
With your consent, we may use your personal information to send you marketing communications about our products, services, and promotions. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet
• Regular security assessments of our systems and practices
• Restricted access to personal data to authorized personnel only

Despite our efforts, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
• Legal Compliance: We may disclose your information if required by law, or in response to a valid legal process such as a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

5. Your Rights and Choices

Access and Correction
You have the right to access the personal information we hold about you and to request corrections or updates to inaccurate or incomplete data. To exercise these rights, please contact us at info@fragranttravel.com.

Opt-Out
If you no longer wish to receive marketing communications from us, you can opt-out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Cookies
Our website uses cookies to enhance your browsing experience and provide personalized services. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fragrant Travel Private Limited
Email: info@fragranttravel.com
Phone: 8287516115
Address: 1244, 3rd Floor, Block B, GD Colony, Mayur Vihar Phase III, Delhi 110096

Thank you for trusting Fragrant Travel with your travel experiences. We are committed to protecting your privacy and ensuring a safe and enjoyable experience for all our customers.